You'll notice that on our site we don't sell ad space. That was a serious decision. (We want you to enjoy your time here without feeling somebody's fingers in your pockets.) Nor do we give out testimonials to anyone who asks. They'd become meaningless if we did. But for this company, I'll happily give a little plug here.
We'd seen the guys from Solutions Electrical on TV. They're the wiring saviours who Mike Holmes always calls for his show, Holmes on Homes. And when we first moved here and had all those electrical problems, I thought, what the heck: I'll give Solutions Electrical a call. Not expecting to even get a call back, as busy as they no doubt were, they dropped everything and rode to our rescue. At least that's how it seemed.
So, when I spotted an electrical problem in the pool shed, I called Solutions Electrical. (I figured while they were here, I'd get them to throw up that exterior light that has been mocking me from its box...) Solutions Electrical's owner, Frank, has teams of workers but there's a good chance that at some point during the job, Frank himself will show up - just to make sure the customer is happy and that the work is being done right. Well, our job was scheduled for yesterday. Right on time, who comes to the door? Joe - the same guy who rewired our house and found MANY hidden and dangerous problems we never even suspected. (Thanks again, Joe.) I showed Joe the pool shed and by the time he was ready to begin, Frank arrived. Now, Frank and I have talked on the phone numerous times but we'd never actually met. But I've seen him on TV lots of times. To a follower of Hoh, he's kind of a celebrity. Frank is a big bear of a guy but he's also the nicest guy. After we discussed the jobs I needed done, Joe took on the pool while Frank installed our front light.
Picture this: Big Frank was up on this tiny-looking, orange ladder. It was stinkin' hot and he had a nasty time drilling up into the overhang. Finally, soaked with sweat, he was done installing our awkward light fixture. Then Joe walked by. "Hey Frank - the seam's showing." Frank looked up and sure enough, he saw the seam in the glass was indeed showing and needed to be reinstalled. He groaned, and as he was climbing up the ladder again goes: "Yup. I'm an idiot,". I laughed out loud. In one sentence, Frank can tell Mike Holmes what's wrong with a house's wiring system and what it's going to take to fix it. He installs outlet boxes with the speed and skill of surgeon. And, he has built up a company that, in my mind anyway, is blazing a trail in customer service and CARE. But if there's one thing that Frank is not, it's an idiot.